Privacy Policy

Learn how we collect, use, and protect your personal information.

Last updated: December 1, 2023

Introduction

5Star IT Solutions ("we," "us," or "our") is committed to protecting your privacy and the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this Privacy Policy carefully. By accessing or using our website or services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree, please do not access or use our website or services.

Information We Collect

We may collect several types of information from and about users of our website and services, including:

Personal Information

This includes information that can be used to identify you, such as:

  • Name, email address, phone number, and company name when you contact us or complete forms on our website
  • Billing information when you purchase our services
  • Information you provide when you communicate with us

Non-Personal Information

This includes information that does not personally identify you, such as:

  • Browser type and version
  • Operating system
  • IP address
  • Pages visited on our website
  • Time and date of your visit
  • Time spent on our pages
  • Other analytics data

How We Collect Information

We collect information from you when you:

  • Fill out a form on our website
  • Contact us through email, phone, or other means
  • Subscribe to our newsletter
  • Use our services
  • Respond to surveys or marketing communications

We may also collect information automatically through:

  • Cookies and similar tracking technologies
  • Server logs
  • Analytics tools

How We Use Your Information

We may use the information we collect for various purposes, including:

  • To provide, maintain, and improve our website and services
  • To process and fulfill your requests
  • To communicate with you about our services, updates, and promotions
  • To respond to your inquiries and provide customer support
  • To monitor and analyze usage patterns and trends to enhance user experience
  • To protect our rights, property, and safety, and the rights, property, and safety of others
  • To comply with legal obligations

Information Sharing and Disclosure

We may share your information with:

  • Service providers who perform functions on our behalf
  • Business partners with your consent
  • Legal authorities when required by law or to protect our rights
  • In connection with a business transaction such as a merger or acquisition

We do not sell, trade, or rent your personal information to third parties for marketing purposes without your explicit consent.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Privacy Choices

You have several choices regarding your personal information:

  • You can opt out of receiving promotional emails by following the instructions in those emails
  • You can request access to your personal information that we hold
  • You can request that we correct or update your personal information
  • You can request that we delete your personal information, subject to legal constraints

To exercise these rights, please contact us at contact@the5star.shop.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and to hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Third-Party Links

Our website may contain links to third-party websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can take necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: contact@the5star.shop
Phone: +91 98295 35444
Address: Shop No-754, SDP Seva Sadan, Main Ring Road, Bhakrota, Jaipur, Rajasthan, 302026